Is the public demo connected to live customer data?
No. The demo is read-only and uses founder-authored sample data.
ChurnLab
Predict churn. Understand why. Protect revenue.
Customer retention intelligence
Predict Customer Churn Before Revenue Is Lost
ChurnLab helps SaaS teams identify at-risk customers, understand why they may churn, estimate revenue exposure, and prioritize retention actions before revenue is lost.
Upload customer or subscription data
Predict churn before revenue is lost
Understand why accounts are slipping
Measure revenue at risk
Prioritize retention work that matters
Sample dashboard
High-risk accounts
47
Critical accounts
16
Revenue at risk
$28,400
Weighted exposure
$18,730
Top account
Northstar Analytics
Usage fell 42% and support volume spiked.
How it works
- 1Create or enter a demo organization
- 2Review customer health and billing fields
- 3Inspect predicted high-risk accounts
- 4Understand top churn drivers with explanation cards
- 5See revenue at risk and renewal exposure
- 6Prioritize retention actions without changing live data
Core features
Customer data validation
Available in app
Churn prediction and ranking
Available in app
Account-level explanations
Included in paid plans
Revenue-at-risk analytics
Included in paid plans
Renewal exposure views
Included in paid plans
Retention action workflows
Included in paid plans
Embeddings Explorer
Requires account
Utility Lab
Requires account
Integrations Hub
Included in paid plans
Account + team controls
Requires account
The homepage explains the outcome. The demo shows a sample workflow. The signed-in app delivers real churn scoring, revenue analytics, and retention workflows.
Security
Your live application stays behind authentication.
Public visitors never receive customer datasets, model artifacts, or internal APIs.
The demo is read-only and separated from the production customer workspace.
Sensitive workflows like uploads, scoring, integrations, and admin actions require authenticated org access.
Product modules
See the full platform shape before login.
Public pages show what each module does. Live customer data and actions remain private behind authenticated workspace access.
Datasets
Upload and validate customer/subscription files before scoring.
Churn Intelligence
Rank at-risk accounts, review drivers, and monitor risk trends.
Revenue Operations
Translate churn risk into renewal exposure and revenue-at-risk metrics.
Retention Actions
Assign owners, track interventions, and close the loop on outcomes.
Embeddings Explorer
Explore account similarity and segmentation patterns in a visual workspace.
Utility Lab
Run safe utility analyses and supporting diagnostics for operators.
Integrations
Connect billing and operational data sources in a controlled flow.
Account
Manage user profile, organization context, and session controls.
Pricing
Pay for retention decisions, not ML vocabulary.
Explore the public sample demo without an account. Live churn analysis, revenue analytics, workflows, integrations, and team use require paid application access.
Do I need a data science team to use ChurnLab?
No. The product is designed to surface risky accounts, likely drivers, exposed revenue, and next actions.
Can ChurnLab work without Stripe?
Yes. Teams can start with customer CSV exports and add billing context later.
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